Contact

Talk to a person

There is one inbox and a human reads it. There is no chatbot, no ticket number and no form that disappears into a queue.

hello@lacedentries.com

You can also reach us on Instagram at @laced.entries, though email gets a faster answer.

What to include

A support email that has these in it usually gets answered in one reply instead of three.

  • iPhone or Android, and the app version from the settings screen
  • What you were doing, and what happened instead
  • The exact wording of any error the app showed
  • The release you were entering, if it is drop-related
  • A screenshot, with your card number and address cropped out

Never send us a full card number or a password. We will never ask for either.

The details

Based in
Australia
App Store ID
6741904336
Play package
com.aiy.laced